Skip to main content

Amazon and Odoo: practical guides · 2

152 guides on Amazon and Odoo (Odoo 17, 18, 19 and 20): step-by-step guides, FAQs, use cases, comparisons, versions, glossaries and guides for sellers without an ERP. Every figure is checked in the source code or the linked source.

FAQs

Amazon SP-API account fields in Odoo: what each one means and what to setWhat each checkbox on the SP-API account in Amazon Connector for Odoo does, per its help text: opt-in reports, reviews, FBM cancellations and returns.Odoo error: Amazon did not return a feedId for the refund feedWhen Amazon Connector for Odoo shows 'Amazon did not return a feedId for the refund feed.', what the code checks and what to do next.SP-API Application ID error when connecting Odoo to AmazonWhat the SP-API Application ID error means when connecting Odoo to Amazon, when the module's code raises it and how to approach resolving it.The Amazon KPI dashboard fields in Odoo: what each one means and what to look atWhat each Amazon Connector for Odoo KPI dashboard field means according to its help text, when blocks are hidden, and what to check in each figure.Amazon Connector's warning before the LWA client secret expiresWhat the Amazon Connector scheduled action that warns before the LWA client secret expires does on each run, how often it runs and what to check.What the Sync Pan-European Eligibility button does in Amazon Connector for OdooWhat the Sync Pan-European Eligibility button does in the Amazon Connector for Odoo: who can press it, what it saves and the error it can give.Manager access message in Amazon Connector: when it appears and what to doWhen Amazon Connector for Odoo shows its Manager access error, which condition in the code triggers it, and how to fix it by asking for the right access.View Shipping Errors in Amazon Connector for Odoo: what the button doesWhat the View Shipping Errors button does in the Amazon Connector for Odoo: when it appears, how it filters deliveries and why it matches the dashboard.Amazon Connector: the task that links bank deposits to settlementsWhat the Amazon Connector task that links bank deposits to settlements does on each pass, how often it runs and what to check when it links nothing.The message «This thread has no Amazon Order ID.» in Amazon ConnectorWhat «This thread has no Amazon Order ID.» means in Amazon Connector for Odoo: when it can appear after clicking Send and what to do next.What the Sync Official FBA Inventory button does in OdooWhat the Sync Official FBA Inventory button does in the Amazon connector for Odoo: when it shows, what it checks, what changes and which error it can give.Sender email message when replying to Amazon from Odoo: what to doWhen «Configure a sender email to reply to Amazon.» appears in Amazon Connector for Odoo, what it means and how to fix it, from the code's own condition.What the Match Bank Deposit button does in Amazon Connector for OdooWhat the Match Bank Deposit button does on Amazon settlements in Odoo: when it appears, what it checks, what it changes and when it stops.Amazon Connector's suppressed listings task: what each run doesWhat the suppressed listings scheduled action in Amazon Connector does on each run, how often it runs and what to check if it seems to do nothing.What the «Sync Account Health» button does in Amazon Connector for OdooWhat the Sync Account Health button does in Amazon Connector for Odoo: permissions, the performance report, the daily task and what to do if it fails.What the Sync Stranded Inventory button does in Amazon Connector for OdooWhat the Sync Stranded Inventory button does in Amazon Connector for Odoo: when it shows, who can press it, what it processes and what it reports.What the Submit Amazon Refund button does in Odoo, step by stepWhat the Submit Amazon Refund button does in Odoo: when it appears, what it checks, what it saves on the return and which error messages it can give.What the Auto-Link Odoo button in Amazon Connector for Odoo does, step by stepWhat the Auto-Link Odoo button does on Amazon returns: when it shows, what it looks up and fills in, which notices it gives and the access it needs.'Unsupported post-sale case kind: …' in Amazon Connector for OdooWhen Amazon Connector for Odoo shows 'Unsupported post-sale case kind', what the code checks and what to do when it stops the action.The Generate AI Report button in Amazon Connector for Odoo, step by stepWhat the Generate AI Report button in Amazon Connector for Odoo does: when it shows, what it checks, what report it creates and what errors it can give.The Send button in Amazon Connector for Odoo, step by stepWhat the Send button does in Amazon Connector for Odoo: when it appears, what it checks, what changes on the thread and which errors it can raise.Amazon Connector's VAT transactions task: what it does and how often it runsWhat the Amazon Connector scheduled action for VAT transactions does on each run, how often it runs and what to check if it seems to do nothing.Amazon Connector: «Boxes with provided contents require items.»When Amazon Connector for Odoo says boxes with provided contents require items, which condition triggers it, and how to make the message go away.FBA Stock (BI) fields in Amazon Connector for Odoo: what each one meansWhat each field in the FBA Stock (BI) record of Amazon Connector for Odoo means, from its own help text: reserved, inbound, unfulfillable and future supply.Operator access message in Amazon Connector for Odoo: cause and fixWhen the Operator access message appears in Amazon Connector for Odoo, what the code checks, which buttons trigger it and how to get the permission.

Use cases

Amazon Connector's reserved inventory scheduled action: what each run doesWhat the Amazon Connector reserved inventory scheduled action does on each run, how often it runs and what to check when it seems to do nothing.What the «Test SP-API Connection» button does in the Amazon connector for OdooWhat the Test SP-API Connection button in the Amazon connector for Odoo checks, the access it needs, what it leaves on the account and its error.The «Amazon did not return an inboundPlanId.» message in Amazon Connector for OdooWhen Amazon Connector for Odoo shows «Amazon did not return an inboundPlanId.», what the code checks and how to retry the inbound plan.The “This database is a copy” notice when disconnecting Amazon: when and whyWhen the copy notice appears on pressing Disconnect in Amazon Connector for Odoo, what it clears in that database, what it leaves alone and what to do.What the «Sync Suppressed Listings» button does in Amazon Connector for OdooWhat the Sync Suppressed Listings button does in the Amazon Connector for Odoo: when it shows, what it checks, what changes and which error it can give.The message «The plan does not have an inboundPlanId yet.» in Amazon Connector for OdooWhen the Amazon Connector for Odoo shows «The plan does not have an inboundPlanId yet.», what the code checks and how to check the Inbound Plan field.unit_count error in Amazon Connector: «unrelated blocking error»What «unit_count cannot be fixed because Amazon returned an unrelated blocking error» means in Amazon Connector for Odoo, and how to deal with it.Amazon EU EPR reports task in Odoo: what it does on each runWhat the Amazon EU EPR reports task (opt-in) does on each run in Odoo, how often it runs and what to check when it seems to do nothing.What the “Post Credit Note Now” button does in the Amazon connector for OdooWhat the Post Credit Note Now button does in the Amazon connector for Odoo: when it shows, what it checks, what it changes and when it stops with an error.Check photos in Amazon Connector for Odoo, step by stepWhat the Check photos button in the Amazon connector for Odoo does: when it appears, what it checks in each photo, what it saves and its errors.Amazon downloads the photos from Odoo and cannot reach it: a worked caseWhat it means when Amazon downloads photos from Odoo and cannot reach it in Amazon Connector for Odoo: when it appears, why, and how to make Odoo reachable.'Could not build orderItems for confirmShipment' in Amazon and Odoo: cause and fixWhat 'Could not build orderItems for confirmShipment' means in the Amazon Connector for Odoo, when the code raises it and how to fix it.What the Sync Amazon-Issued Invoices button does in Amazon Connector for OdooWhat the Sync Amazon-Issued Invoices button does in Amazon Connector for Odoo: when it shows, what it checks, what changes and what errors it gives.What the «Create family on Amazon» button does, step by stepWhat the Create family on Amazon button of the Odoo SP-API connector checks and sends, when it shows up, and what to do about each error it can raise.What the «Run Return Stock Automation» button does in OdooWhat the Run Return Stock Automation button does in Amazon Connector for Odoo: when it shows, what it checks, its errors and what runs without it.“Binding has no Amazon account.”: when it appears and how to fix itWhen the missing Amazon account warning appears in Amazon Connector for Odoo, what the module checks and how to fix it from the Listings menu.What to do when Odoo says 'Fill in the Seller ID to import listings from Amazon.'When Amazon Connector for Odoo shows 'Fill in the Seller ID to import listings from Amazon.', what the code checks and how to fix it.What «Post anyway (force)» does on Amazon settlements in OdooWhat the Post anyway (force) button does on Amazon settlements in Odoo: when it appears, what it checks, what it changes and which errors it can give.Amazon Connector: return with no internal follow-up case linkedWhat «No internal follow-up case is linked to this return yet.» means in Amazon Connector for Odoo, when it appears and how to act on it.What the Fetch Labels/BOL button in Amazon Connector for Odoo doesWhat the Fetch Labels/BOL button in Amazon Connector for Odoo does: when it appears, what it checks, what it saves on each shipment and what can stop it.‘Create the inbound plan on Amazon first.’: a worked exampleWhen Amazon Connector for Odoo shows ‘Create the inbound plan on Amazon first.’, what the code checks and how to fix it, with a worked example.What the «Sync FBA Ledger Detail» button does in OdooWhat the Sync FBA Ledger Detail button does in the Amazon connector for Odoo: permissions, steps, what changes and the warning it can raise.What the View Reimbursements button does in Amazon Connector for OdooWhat the View Reimbursements button on the Dashboard of Amazon Connector for Odoo opens, when it shows, its filter and what to check if it is missing.What the Confirm Transportation button in Amazon Connector for Odoo doesWhat the Confirm Transportation button in Amazon Connector for Odoo does: when it shows, what it checks, what changes and which errors it can raise.

Comparisons

What the Amazon Connector «Messaging context refresh» task doesWhat the Amazon Connector for Odoo messaging scheduled task does on each run, how often it runs and what to check when it seems to do nothing.The Accounting access message when reconciling an Amazon settlement's clearing lineWhen Odoo shows the Accounting access message on Reconcile clearing for an Amazon settlement, what the code checks, and how to fix it.Amazon settlement fields in Odoo: what each one meansWhat each field in the Reconciliation group of Amazon settlements means in Odoo: deposit, variance, journal entry and bank line, according to its help text.The Amazon task that syncs Pan-European eligibility: what you do not seeWhat the Amazon Connector scheduled action that syncs Pan-European eligibility reports does on each run, how often it runs and what to check.What the «Run Returns Import» button does in Amazon Connector for OdooWhat the Run Returns Import button in Amazon Connector for Odoo does: who can press it, what it checks, what it imports and which error it can give.What the «View Returns» button does in Amazon Connector for OdooWhat the View Returns button on the Amazon Connector dashboard for Odoo does: when it shows, what it filters and which wrong assumptions to drop.Sync Reserved Inventory in Amazon Connector for Odoo: myths and realityWhat the Sync Reserved Inventory button does in Amazon Connector for Odoo: when it appears, what it checks, what changes and which error it can give.Amazon Connector's «Prefill Order ID on pickings» task: what it does and what to checkWhat Amazon Connector's scheduled task that fills the order ID on Odoo pickings does each pass, how often it runs and what to check if it does nothing.What the Set Packing Info button does in Amazon Connector for OdooWhat the Set Packing Info button in Amazon Connector for Odoo checks and changes, when it appears and which errors it can raise.The 'Binding has no linked Odoo product.' message in Amazon Connector for OdooWhen Amazon Connector for Odoo shows 'Binding has no linked Odoo product.', what the code checks and how to fix it by filling in the Variante field.Amazon Connector stranded inventory task: what you don't seeWhat the Amazon Connector stranded inventory scheduled action does on each run in Odoo, how often it runs and what to check if nothing happens.