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DocuSign / Yousign Bridge for Regulated Sign Workflows

How DocuSign / Yousign Bridge for Regulated Sign Workflows works inside Odoo

DocuSign / Yousign Bridge for Regulated Sign Workflows adds an app called Signature Bridge to Odoo, with four entries (Requests, Evidence Vault, Audit Events and Configuration) and four active scheduled actions: Signature Bridge: reconcile requests, which runs every 30 minutes, plus three more that run daily. Below you will find comparison tables showing what sits in each menu, how often each scheduled action runs and which technical models relate to a signature request.

FlexigoTech · Editor in charge: Víctor Gómez · Updated 4 November 2026

Key facts

Versions
Odoo 17, 18, 19 and 20
Checked
in the module's source code, version 20.0 · against the sources linked at the end
Reading time
4 min

The Signature Bridge menus side by side

The whole module hangs off a single root menu, Signature Bridge. Inside it there are three top-level entries and one configuration entry, and the latter opens into five submenus. The table pairs each path with the technical model whose description matches the menu name, so you know what to look for if you work in developer mode or with a consultant. Where we do not have that information, the cell says so.

MenuFull pathModel with a matching name
RequestsSignature Bridge › Requestssign.bridge.request (Signature Bridge Request)
Evidence VaultSignature Bridge › Evidence VaultModel not specified
Audit EventsSignature Bridge › Audit Eventssign.bridge.audit.event (Signature Bridge Audit Event)
ProvidersSignature Bridge › Configuration › Providerssign.bridge.provider (Signature Bridge Provider Configuration)
Retention PoliciesSignature Bridge › Configuration › Retention Policiessign.bridge.retention.policy (Signature Bridge Retention Policy)
Webhook EventsSignature Bridge › Configuration › Webhook Eventssign.bridge.webhook.event (Signature Bridge Webhook Event)
Provider API CallsSignature Bridge › Configuration › Provider API Callssign.bridge.api.log (Signature Bridge: provider API call)
Compliance KPIsSignature Bridge › Configuration › Compliance KPIssign.bridge.compliance.kpi (Signature Bridge Compliance KPI)

The practical reading of the table: the top level holds the requests (Requests), the evidence store (Evidence Vault) and the audit log (Audit Events). Under Configuration you find the providers, the retention policies, the webhook events, the provider API calls and the compliance indicators. The three entries whose names refer to the provider or its webhooks, Providers, Webhook Events and Provider API Calls, all sit on that second level, inside Configuration.

The scheduled actions and how often they run

The module installs four scheduled actions, and all four come marked as active. What sets them apart is frequency: one runs every 30 minutes and the other three run once a day.

Scheduled actionFrequencyActive on install
Signature Bridge: reconcile requestsEvery 30 minutesYes
Signature Bridge: verify audit chainEvery dayYes
Signature Bridge: cleanup webhook dedupeEvery dayYes
Signature Bridge: refresh compliance KPIsEvery dayYes

If you compare the action names with the menus in the first table, you will see that they match pieces that have their own menu: requests (Requests), auditing (Audit Events), webhook events (Webhook Events) and compliance indicators (Compliance KPIs). If you look after the server, these are the four actions to recognise in Odoo's list of scheduled actions.

The only action that is not daily is Signature Bridge: reconcile requests, which runs every 30 minutes.

Which models relate to a signature request

Among the models the module adds, these are the ones related to the request, the signers, the sending step, the eIDAS level and the provider:

Technical modelDescription in the module
sign.bridge.requestSignature Bridge Request
sign.bridge.signerSignature Bridge Signer
sign.bridge.send.wizardSend for Signature Wizard
sign_bridge_eidas.levelSignature Bridge eIDAS Level
sign.bridge.adapterSignature Bridge Adapter Contract
sign.bridge.providerSignature Bridge Provider Configuration

Three points are worth keeping in mind when you review the module: signers have their own model, distinct from the request model; sending for signature has its own wizard (Send for Signature Wizard); and the eIDAS level also has its own model. Which states a request goes through and which fields you fill in at each step are covered in the module set-up guide, which deals with the journey of each record.

What the configuration and audit lists look like

The screenshots below are the module's lists as they appear in Odoo. They help you recognise each screen before you install it.

Retention Policies list with the Default Signature Evidence Retention policy for My Company, regex asterisk and scope Erase Contact PII Only
The retention policies list with a single record, Default Signature Evidence Retention.
Webhook Events list with Yousign and DocuSign records, raw event, request, processed date and TTL expiry
Webhook events from Yousign and DocuSign, with their processed date and expiry.
Audit Events list with a single record from source User, result Success and its hash
The audit log with a single test action, using demo data.

If you would rather see them in sequence, this walkthrough goes through the three lists in the same order:

Walkthrough of the Retention Policies, Webhook Events and Audit Events lists in Signature Bridge
From retention policies to webhook events and the audit log, the last one with a demo action and an empty Request column.

The export and erasure wizards

As well as the sending wizard, the module ships two more wizards whose names refer to export and erasure:

  • sign.bridge.dsar.wizard: Signature Bridge DSAR Export Wizard.
  • sign.bridge.erasure.wizard: Signature Bridge Erasure Wizard.

Alongside the Retention Policies list, these are the pieces to find if someone in your company handles export requests (DSAR) or data erasure.

Odoo versions and price

The module is published on Odoo Apps for Odoo 17, 18, 19 and 20. It costs €9 per Odoo version, a one-off payment excluding VAT, for 17, 18, 19 and 20 according to each version's listing. You can check the Odoo Apps listing or the module page on flexigotech.com.

How FlexigoTech can help

At FlexigoTech we implement Odoo 17, 18, 19 and 20 and build bespoke connectors and integrations. If you need Signature Bridge to fit your signing workflows or other modules in your Odoo, we can help you get it running. And if a warning pops up while you use it, the literal messages and what to do about each one are in the article on the module's error messages.

Keep reading

DocuSign / Yousign Bridge errors and warnings in Odoo: one case from start to finishError messages of DocuSign / Yousign Bridge for Regulated Sign Workflows in Odoo, through a made-up case: when each appears and what to do.Setting up DocuSign / Yousign Bridge in Odoo: fields, states and the first weekWhich fields to fill in for DocuSign / Yousign Bridge in Odoo, the states each signature record can show, and what to check during the first week.Advanced CRM Intelligence Suite errors in Odoo: what they mean and what to doThe error messages in Advanced CRM Intelligence Suite for Odoo: what each one says, when it appears and what to do, using the module's literal texts.
Checked in the module's source code (version 20.0) and the linked sources

Sources

  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): views/sign_bridge_menus.xml
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): data/sign_bridge_cron.xml
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): static/description/index.html
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/eidas_level.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_adapter.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_api_log.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_audit_event.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_compliance_kpi.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_provider.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_request.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_retention_policy.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_signer.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): models/sign_bridge_webhook_event.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): wizards/sign_bridge_dsar_wizard.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): wizards/sign_bridge_erasure_wizard.py
  • Module source code: flexigo_docusign_yousign_bridge_for_regulated_sign_work 20.0 (d528b22d): wizards/sign_bridge_send_wizard.py
  • apps.odoo.com/apps/modules/20.0/flexigo_docusign_yousign_bridge_for_regulated_sign_work
  • apps.odoo.com/apps/modules/17.0/flexigo_docusign_yousign_bridge_for_regulated_sign_work
  • apps.odoo.com/apps/modules/18.0/flexigo_docusign_yousign_bridge_for_regulated_sign_work
  • apps.odoo.com/apps/modules/19.0/flexigo_docusign_yousign_bridge_for_regulated_sign_work
  • flexigotech.com/en/services.html