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Shopify

Stock between Shopify and Odoo: who is in charge? A decision guide

If Odoo runs your warehouse, Odoo should normally be in charge of stock and Shopify should receive it: the connector sends it every 20 minutes. Reading in the other direction, every 6 hours, is for spotting differences, not for running the inventory. Below are the questions that decide the setup.

FlexigoTech · Editor in charge: Víctor Gómez · Updated 3 November 2026

Key facts

Module: Shopify
Versions: Odoo 17, 18, 19 and 20
Checked: in the connector's source code, version 20.0 · against the sources linked at the end
Reading time: 3 min

The Shopify connector, published for Odoo 17, 18, 19 and 20, ships with both stock tasks active: Shopify Push Stock (from Odoo to Shopify, every 20 minutes) and Shopify Pull Stock (Shopify → Odoo), every 6 hours. Having both on does not mean both are in charge. Decide which one is the reference and let the other one just warn you.

First question: where do the goods physically move?

If you receive purchases, pick orders and count inventory in Odoo, Odoo is the reference. Shopify only needs to know how much it can sell. If you still fulfil orders from the Shopify admin and Odoo only invoices, Shopify is the reference for now, and the first job is moving the warehouse into Odoo.

Your Odoo doesn't talk to Amazon, Temu or Shopify? — Video: Your Odoo doesn't talk to Amazon, Temu or Shopify?

Second question: how many locations do you have?

Shopify works with locations and Odoo with warehouses. The connector has its own mapping under Configuration › Mappings › Locations. If you have a physical shop and a warehouse, each Shopify location must point to its Odoo warehouse. Without that mapping, the stock that reaches Shopify is the sum of everything, and the shop ends up selling what sits in another city.

List of Shopify stores configured in Odoo with their connection status — Each Shopify store in Odoo with its connection status: connected, error or unconfigured. Odoo screenshot with demo data.

Third question: how do orders come in?

By default, through webhooks: Shopify notifies Odoo of each order and Odoo processes the notices every minute. Failed notices are retried every 30 minutes. There is also a periodic order check every 5 minutes that is off after installation. Turn it on only if your Odoo cannot receive notices from the internet, for example behind a firewall.

Situation	Recommended setup
Odoo reachable from the internet	Webhooks (the default)
Odoo behind a firewall	Turn on the periodic order check
Several locations with their own stock	Map each location to its warehouse
Stock that also moves in the Shopify admin	Keep the stock read and review the differences

Fourth question: which kind of app do you use?

There are two ways to connect the store. If the app is authorised in Shopify, you connect with the Connect with Shopify button, and the client secret has to be saved in FlexigoTech Cloud first. If it is your own app, it needs no authorisation: just press Connect. Odoo reminds you if you press the wrong button. To switch from one kind to the other, first delete the app from FlexigoTech Cloud.

Restock plan of the Shopify connector in Odoo — The restock plan classifies each product: OK, watch, reorder now or stockout. Odoo screenshot with demo data.

To force a sync

If you change the location mapping or fix a stock figure by hand, you do not have to wait for the next run. Configuration › Sync Now launches the sync on the spot, and the technical sync log tells you what was sent and whether Shopify accepted it.

Once it is decided

With Odoo as the reference, the restock plan under Catalog › Restock Plan becomes useful: it classifies each product as OK, watch, reorder now or stockout. It is the part shops that used to check stock in a spreadsheet appreciate most.

Real tour: Shopify order in Odoo, fulfilment funnel and restock — Real Odoo screens with demo data.

If an item's stock jumps between two figures every few hours, there are almost always two systems in charge at the same time. Pick one.

Keep reading

Shopify payouts and fees in Odoo: what the order does not tell youThe order total is not what you get paid on Shopify. Payouts, fees, disputes and reconciliation in Odoo 17, 18, 19 and 20 with the FlexigoTech connector.Shopify alone or Shopify with Odoo: what changes in your day-to-dayComparison for Shopify stores without an ERP: orders, stock, shipping, returns, invoices and payouts, before and after running the store inside Odoo.

Checked in the connector's source code (version 20.0) and the linked sources

Sources

Module source code: flexigobe_shopify_seller_connector 20.0 (5aebd133): data/ir_cron_data.xml
Module source code: flexigobe_shopify_seller_connector 20.0 (5aebd133): views/menu_views.xml
Module source code: flexigobe_shopify_seller_connector 20.0 (5aebd133): models/shopify_instance.py
Module source code: flexigobe_shopify_seller_connector 20.0 (5aebd133): models/shopify_product_analytics.py
Module source code: flexigobe_shopify_seller_connector 20.0 (5aebd133): models/fgt_cloud.py
apps.odoo.com/apps/modules/20.0/flexigobe_shopify_seller_connector