EspañolMis-billed repairs
A human ticks 'Under warranty' by hand: in-warranty units get charged to the customer and out-of-warranty units get repaired for free. Every wrong tick is money out the door.
Module for Odoo 17 · 18 · 19 · 20
Warranty, RMA and return-to-vendor in Odoo: a per-serial warranty clock and vendor credits reconciled to the cent
For shops and repair centres selling serialised or IMEI goods: computes each unit's legal warranty (2 years EU, 3 years Spain), decides on its own whether a repair is covered or billable, opens the vendor return per serial and will not close the RMA until the credit matches what you paid.
What it does
- A warranty clock per unitCaptures the serial or IMEI at POS, sale or delivery and computes the legal window from the delivery date: 2 years (Directive 2019/771) or 3 years in Spain (RDLeg 1/2007), each with its legal citation.
- Repairs that decide themselvesPick the unit on the repair order and “under warranty” is set from its window: covered parts are zeroed and out-of-window units route to the billable quotation.
- Vendor RMA per serialOpen the return-to-vendor from a covered repair: the faulty serial ships back on a purchase return with a draft → sent → awaiting credit → closed lifecycle.
- The credit, reconciled to the centCompares the vendor credit against that serial's purchase cost and raises a variance if they short-pay; the RMA cannot close while money is still owed.
- Loaners and per-country policiesAssign a loaner unit with out, due and returned dates, and define warranty policies per country and product with a primary-source citation.
How the module works
Real screenshots of every screen, with what each one does.
Source code included
Odoo 17 · 18 · 19
EUR 19 one-time
12 months of updates
Direct developer support
Warranties, repairs and vendor RMA by serial number, all inside Odoo 17, 18 and 19. Source code included, one-time payment of EUR 19.
The problem
The money leaks exactly where native Odoo stops
A manual 'Under warranty' checkbox and a returns accounting wizard that nobody links: that is how euros slip away on every repair and every vendor credit.
Vendor credits nobody checks
You ship the faulty unit back and the vendor issues a credit note, but nobody verifies it matches what you paid for that exact serial. Short-pays, restocking fees and FX losses simply vanish without a trace.
Two flows that never meet
In standard Odoo the warranty is a checkbox and the vendor return is an accounting wizard. With no serial number in between, there is no way to tell which unit went back or which credit belongs to it.
How it works
From the sale to the recovered euro, in one automatic flow
All inside your own Odoo, with no external SaaS: the serial number drives the warranty, the repair and the vendor credit.
A real warranty clock, per unit
Capture the serial or IMEI at the POS, on the sale or on delivery. Each unit gets its legal window computed from the delivery date: 2 years in the EU (Directive (EU) 2019/771, art. 10) or 3 years in Spain (Royal Legislative Decree 1/2007, art. 120), each period carrying its own legal citation.
Repairs that decide themselves
Pick the unit on the repair order and the module auto-sets 'Under warranty' from its window: in-window, the parts are zeroed; out-of-window, the unit routes to a billable quotation. No manual checkbox, no wrong invoice.
Vendor RMA, by serial number
Open a return-to-vendor straight from a covered repair: the defective serial ships back on a purchase return, with a clean draft, sent, awaiting credit and closed lifecycle.
The credit, reconciled to the cent
The module reconciles the vendor's credit note against the original per-serial purchase cost and raises a variance the moment the vendor short-pays. The RMA cannot be closed while money is still owed: a short-paid credit never disappears from your reports.
Loaner and replacement tracking
Assign a spare serial for the duration of the repair, with out, due and returned dates, and an automatic overdue flag when a loaner comes back late.
Warranty policies with a legal citation
Define policies per country and per product: every legal period carries its primary-source citation, so you can defend the decision to the customer or the vendor.
True i18n: English and Spanish out of the box
Interface and data translated to English and Spanish from day one, ready for mixed teams.
Odoo 17, 18 and 19 — Community edition
Runs on Odoo Community 17.0, 18.0 and 19.0: no Enterprise app required. Source code included with your purchase.
Why this module
The money loop nobody else closes
Plenty of RMA modules move boxes; this one moves money. Reconciling the credit against the per-serial cost — with an automatic variance and a close that stays blocked while a single cent is missing — is the piece rivals do not ship. And it is built by an independent developer in Barcelona: if you have a question, you talk to the person who wrote the code.
EUR 0unchecked credits
17·18·19Odoo Community
EUR 19one-time payment
Honest about scope
It automates the decision; you define the policy
The module computes windows, decides covered vs billable and reconciles credits, with the legal citations of each period (Directive (EU) 2019/771, Royal Legislative Decree 1/2007). But the commercial policy — what your extended warranty covers, which tolerances you accept — is configured by you, per country and per product. No magic promises: if something does not fit your flow, tell us and we will look at it.
Who it is for
Built for anyone who sells and repairs with serial numbers
If your products carry a serial or IMEI and your vendors issue credit notes, this flow is your day-to-day.
Electronics and phone retailers
You sell with an IMEI in-store or at the POS and manage 2-3 year warranties. The per-unit clock ends the 'is it still under warranty?' argument at the counter.
Distributors and wholesalers
You return defective units to the manufacturer every week. Serial-level RMA and cost reconciliation recover the money you lose today to short-pays and restocking fees.
Repair centres and service desks
You repair under manufacturer warranty and bill whatever it does not cover. The automatic covered-vs-billable decision and loaner tracking keep the workshop in order.
FAQ
Questions that usually come up at this stage
How does the module know if an Odoo repair is under warranty?
Every unit you sell stores its serial or IMEI together with the delivery date. The module computes the legal window from that date using the applicable policy (EU 2 years, Spain 3 years, or one you define yourself) and auto-sets 'Under warranty' the moment you pick the unit on the repair order.
What happens if the vendor credits less than I paid?
The module reconciles the credit note against the original purchase cost of that exact serial and raises a variance for the difference. The RMA cannot be closed while money is still owed, so a short-paid credit never quietly disappears from your reports.
Does it work on Odoo Community?
Yes. It runs on both Odoo Community and Enterprise across versions 17.0, 18.0 and 19.0, with no Enterprise app required. It builds on standard modules such as Inventory, Purchase and Repairs.
Are the warranty periods legally backed?
Yes. Each policy carries its primary-source citation: 2 years in the EU under Directive (EU) 2019/771 (art. 10) and 3 years in Spain under Royal Legislative Decree 1/2007 (art. 120). You can also define your own periods per country and per product, for example for extended warranties.
Can I open a return-to-vendor RMA straight from a repair?
Yes. From a covered repair you open a return-to-vendor in one step: the defective serial ships back on a purchase return with a clean lifecycle of draft, sent, awaiting credit and closed, and the expected credit is reconciled against that serial's purchase cost.
What does the purchase include?
A one-time payment of EUR 19 under an OPL-1 license: full source code, 12 months of updates and direct support from the developer who built the module. No mandatory recurring fees.
Every serial you return without reconciling the credit is money given away.
For EUR 19 (one-time) you close the loop: per-serial warranty, self-deciding repairs and every credit verified to the cent. Source code included, for Odoo 17, 18 and 19.