The conversation usually starts like this: “we already sell on ManoMano Spain and want to open Italy”. The technical side does not double: the API is the same, and the catalogue and stock stay in Odoo. What changes is the contract, the listing, VAT, lead times and returns. In DIY each one weighs more, because what you sell is heavy, electrical or cut to size.
Italy is another contract, not another Odoo
On ManoMano each country is a separate seller contract. In Odoo the Italian contract hangs off the same account, with its own delivery mode and its own prices. What you should not split is stock: units reserved “for Italy” sit idle while Spain runs dry. One stock with a safety buffer prevents multichannel overselling.
The Italian listing is not a marketing detail
The connector publishes titles and descriptions from your Odoo translations, in each contract's language. If a product has no Italian translation, it falls back to the company language without blocking anything, and the offer goes live in Italy in Spanish. Translate first, publish second: the connector's translation coverage report per contract shows what is missing.
And in DIY the language has legal consequences. Regulation (EU) 2023/988 on general product safety requires the online offer to show the manufacturer, the product identification and the safety warnings in the language of the country where it is sold. A ladder or an angle grinder with warnings only in Spanish is not properly listed in Italy. EAN, brand, dimensions, weight and attributes, on the other hand, are filled in once in Odoo and serve both contracts.
If you sell power tools, your Spanish WEEE registration does not cover you in Italy: extended producer responsibility is met country by country. We explain it in EPR in Odoo.
VAT: the buyer's country decides
Selling to an Italian consumer from Spain is an intra-EU distance sale. Past the EU-wide threshold of 10,000 euros a year, Italian VAT applies (22% standard rate, against 21% in Spain), normally declared through the OSS one-stop shop. If your company is established in the EU, ManoMano does not account for it on your behalf. In Odoo it is a fiscal position per country driven by the delivery address, just as when selling on several Amazons from one Odoo.
It matters because the connector uploads the invoice PDF to ManoMano as soon as you confirm it in Odoo: if the fiscal position is wrong, the Italian buyer gets the wrong VAT. And if you invoice from Spain, those invoices fall under VeriFactu, unless you are on SII.
Lead times: promise Italy what Italy actually takes
The lead time you promise is the one you are measured against. A shipment from Spain to Italy does not take as long as a mainland Spanish one, and Sicily, Sardinia, the smaller islands and the areas Italian carriers class as hard to reach all add days and surcharges.
On top of that, bags of mortar, tiles or a wheelbarrow do not travel like an ordinary parcel. In Odoo that means choosing the carrier by weight and volume, not one fixed carrier per country, mapped to the code ManoMano accepts. The connector will not confirm a shipment without a tracking number, and it handles multi-parcel notices, the norm when one order puts a wheelbarrow and a box of screws together.
Returns: the same withdrawal right, a different guarantee
Withdrawal is 14 days in both countries, because it comes from the same EU directive. The legal guarantee is not the same: in Spain it is three years for new goods sold since 2022; in Italy, two. A tool that fails at 30 months is under legal guarantee in Valencia and outside it in Milan.
Two DIY-specific nuances. Anything cut or mixed to the customer's specification (a made-to-measure board, cable by the metre, tinted paint) is excluded from withdrawal, and the listing should say so. And if a product cannot normally be returned by post because of its size, you must state the cost of returning it before purchase; if you do not, that cost is yours.
In Odoo, returned goods land in an inspection location, not in saleable stock: a used drill is not a new drill. With serial numbers, the warranty, RMA and RTV module works out each unit's legal guarantee by country. When you issue the credit note, the connector uploads the PDF to ManoMano and, if you switch it on for the contract, triggers the refund too.
What our connector does, and when you do not need it
The ManoMano connector for Odoo imports orders every 15 minutes, publishes offers, sends price and stock changes daily, uploads invoices and credit notes, and holds the contracts for Spain, France, Italy, Germany and the UK in a single account. It runs on Odoo 17, 18 and 19, and Odoo 20 the day it ships, for a one-off 159 euros on the Odoo App Store.
When you do not need it: if both countries together bring a handful of orders a week, the ManoMano dashboard and manual entry in Odoo will hold up for a while. The connector pays off when keying in orders and reconciling stock starts costing hours every week. What cannot wait, connector or not, is VAT and the Italian listing.
Frequently asked questions
Can I have different prices in Spain and Italy?
Yes. Each offer belongs to one product in one specific contract and carries its own price, so the same product can cost differently in each country. The sensible approach is for the difference to reflect what shipping to Italy really costs you.
What happens if a product has no Italian translation?
It is published with the text in the company language. To catch it before a buyer does, the connector includes a translation coverage report per contract that flags, product by product, whether the title or the description is missing.
Can I use ManoMano Fulfilment in one country and ship myself in the other?
The delivery mode is set per contract: seller-managed, ManoMano Fulfilment or mixed per product. Whether ManoMano Fulfilment is available to your account in a given country is ManoMano's call; the connector follows whatever you have agreed with them.
Useful links inside FlexigoTech
What we do about this
Opening Italy on ManoMano?
Tell us how many products you want to list, whether you ship yourself or use ManoMano Fulfilment, and which carrier you work with today. We will tell you what needs to be ready in Odoo before the first Italian order. Write to comercial@flexigobe.com or book a call.